Frequently Asked Questions

Get answers to common questions about Hard Copy Prints.

We offer standard and custom sizes ranging from 4x6 up to 24x36, with optional matting and mounting services. Choose satin, glossy, or matte finishes. We can recommend framing options to match your décor and ensure optimal longevity for each print.

Typical turnaround is 7–14 business days depending on size, finishing, and order volume. Rush production is available for an additional fee. We’ll provide tracking and packaging updates so you know when your prints will arrive safely at your door.

Yes — we include basic color correction and exposure adjustments. Advanced retouching, skin smoothing, or object removal are available as add-ons. Pricing depends on the complexity and number of images; we’ll provide estimates before work begins.

We print on archival heavyweight paper and offer satin, matte, or glossy finishes. Fade-resistant pigment inks preserve color for decades. For added protection we offer UV-coated options and museum-grade mounting to protect prints from environmental damage.

Each print is individually wrapped, board-backed, and placed in a rigid mailer or protective box. Larger orders receive corner protectors and moisture-resistant wrapping. We use insured shipping with tracking to ensure safe, timely delivery and peace of mind.

Yes — extra prints and reorders are available; pricing varies by size and finish. We keep high-resolution files for one year for easy reprints. Contact us with image references and preferred sizes, and we’ll prepare a reorder quote.